![]() ![]() ![]() If the returned item was a gift, we regret that cannot give you a refund but we will happily offer a credit for the value of the returned product.ĭefective, damaged or incorrect items may also be returned for a replacement or refund. We will happily offer another product of your choice as an exchange or offer a credit or refund for the amount you paid. If returning apparel, all original tags (if any) must be included and clothing must not be worn or washed. In order for us to refund or store credit (for on sales items) you for any returns or exchanges, it is important that we receive all returned products WITHIN 7 DAYS of the returns request in the same "BRAND NEW" condition as you received it, including all original packaging. Simply contact us with a brief explanation as to why you were not satisfied with the product and we will happily send you a R eturn Authorization Number and tell you where to send the product(s) to be returned. MalestromOnline reserves the right to refuse any returns that does not meet the SHIPPING or RETURNS Guidelines. Restocking fee of 50% will apply if you returned the entire order (regular price item) plus cost of shipping.Įxchange / handling fee of $7.00 will apply per item to processed your exchange item(s). Restocking fee of 20% will apply on all returned products (regular price item) plus the cost of shipping. NO RETURNS / EXCHANGE on all SALE & CLEARANCE items. Store credit ONLY on returns at regular price item. No RETURNS ACCEPTED on all Men & Women Sun Glasses, Swimwear, Thongs, Jockstraps, Costumes/Outfits, all Bra's & Body Shapers and Lingerie. If you are unhappy with your order in any way, you may return or exchange any unused & worn product within 30 days of purchase of your order/ product and according to our terms & conditions below.ĭue to CALIFORNIA CIVIL CODE Section 1723, we cannot ACCEPT exchanges or returns of opened, used, or worn (TRIED ON) merchandise unless defective.
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